RSL Queensland logo
  • Services
  • Commemorations
  • Get involved
  • About us
    • Help with your DVA claims

      Making a DVA claim can sometimes be confusing and time-consuming, but the advice and support of a qualified Advocate can take the guesswork out of it.  

      Financial compensation for service-related conditions

      The Department of Veterans’ Affairs (DVA) provides financial compensation to veterans who have an injury or health condition related to service.  

      If you wish to lodge a claim for compensation or medical support for a service-related condition or permanent impairment, our team of qualified Compensation Advocates can help.

      Compensation Advocates work with you to establish the details of your claim, undertake much of the behind-the-scenes research, complete paperwork and lodge the claim on your behalf. While your claim is being determined, they stay in regular contact, providing updates throughout the process.  

      Media Image

      The DVA claim process

      There are several critical steps in the DVA claims process, so it may take some time for a decision to be made. We’ve outlined a typical DVA claims process below, though the process may vary depending on the claim.  

      RSL Queensland’s Compensation Advocates will support you through the entire process, explaining what’s required and keeping you informed every step of the way. 

      Establish liability 

      DVA will investigate your claim to determine if your condition is service-related.  

      Needs assessment 

      If your claim is successful, DVA will make the appropriate referrals based on your needs, then contact you to explain the available benefits and next steps.  

      If your claim is unsuccessful, our Compensation Advocates can assist you with preparing and lodging an

      appeal

      Media Image

      Depending on DVA’s assessment, you may be entitled to benefits and services such as:  

      • Permanent impairment compensation
        Compensation for permanent physical and/or mental impairment due to a service-related condition.  
      • Incapacity compensation
        Compensation for inability/reduced ability to work due to a service-related condition.  
      • Rehabilitation and other support
        Assistance to recover from a service-related injury or illness or to improve your quality of life, e.g. medical treatment, physiotherapy, special aids and equipment, vocational rehabilitation, counselling.  

      Media Image

      Contact us for more information or to start your DVA claim.  

      Contact us

      Frequently asked questions

       

      If you have served, or are currently serving, in the Australian Defence Force, we can help you through the DVA claims process. 

      RSL Queensland Compensation Advocates can assist you with your claim in a variety of different ways. Whether you prefer your consultation to be in person, over the phone or online, each option is free, confidential and equally effective for communicating with our team.  

      To arrange a consultation, please fill out the form below or phone us on

      134 RSL (134 775)

      .

      Many RSL 

      Sub Branches

       and 

      District Offices

      also have local Advocates who can help you free of charge. Contact your nearest one for more info. 

      Contact us

      Please enter your details and we’ll get back to you.

      Read RSL Queensland's Privacy policy here.

       

      QIC QIP accredited logo

      RSL Queensland’s DVA Advocacy service
      is accredited by the Quality Improvement Council (QIC).